DriftWeb/Give a hint - Software by Sweco DriftWeb/Give a hint is Sweco’s overall solution for managing queries and ad hoc, bespoke and operating tasks within buildings and the environment.
DriftWeb includes back office, websites and apps for user reporting, a mobile platform for employees' task performance in the field, time records, route planning and tracking, operational planning, built-in GIS, as well as connections to external systems.
The purpose of DriftWeb is to invite users and other stakeholders to report observations in their physical surroundings so that, for example, the municipality/utility is assisted in its ongoing maintenance of streets, urban equipment, signs, parks, pipelines, etc., as well as pest control, cleaning and de-icing.
Queries from users can be received through various channels, e.g. smartphones or websites. Once a user has submitted a query, which includes specifying the location on the solution's map, it is possible to continuously monitor developments in the matter. After this, DriftWeb's validation procedures ensure that the query is automatically forwarded to the persons designated to perform the task.
DriftWeb is currently used by more than 80 municipalities and utilities. Sweco is responsible for hosting and operation as a portal solution.